Frequently Asked Questions
What are your office hours?
Our office hours are Monday through Friday 8:30am-5:00pm, Saturday by appointment and we are CLOSED Sunday.
Where is your office located?
Our office address is 5290 Overpass Road, Bldg. C, Santa Barbara, CA 93111. We are conveniently located off of the 101 freeway. Coming northbound from the 101 take the Patterson Avenue Exit, take a left onto Patterson Avenue, take a left on to Overpass Road, then take the third driveway to your right (located in the Creekside Plaza). As you pull in, you will see the Sierra sign. Please park in any visitor designated parking space.
I am a current resident. Can I pay my rent online?
Yes! If you have not received one already, please communicate with your property manager directly to request your unit’s unique Account Number. Note that there is only one account number assigned per unit and there is a convenience fee charged by the third party provider, PayLease.
What size residences do you offer?
We offer residences ranging from studios to large family homes.
How much are the residences?
Because the market price of each residence varies, in order for us to provide you with the most current rates available, please call our office at (805) 692-1520.
Do your residences come furnished?
Our residences are not furnished, but we can on occasion offer furnished residences. Please contact us for more details.
What type of leases do you offer?
We normally offer 12 month leases, but on occasion will offer six month leases, or in some cases offer month to month leases.
How do I apply?
You fill in the online application by the “Apply Now” button found at the top of the unit page that you would like to apply for. You can also bring a completed paper application(s) to our office along with some form of identification and a check for the residence you have selected. Everyone over the age of 18 has to complete an application.
What is the application fee?
The application fee is currently $25 per applicant.
What makes me eligible to be a resident at one of Sierra Property Management’s residences?
Applicants are required to meet credit and financial requirements mandated by Sierra Property Management. If you are unable to qualify on your own, you may need a third party to guarantee the rental agreement. Our ideal resident will have a credit score of at least 600, make at least 2x the rental income per month, and have excellent rental references.
When will I need to sign my lease?
We ask you sign your lease within 72 hours of being approved.
Do you allow subleasing?
We do allow subleasing on a case by case basis and if the written lease agreement allows. For specific information, please call us or come by the office. We will be happy to provide you with details.
Do you allow pets?
Some of our properties do allow pets, on a property by property basis. Please call us or come by the office we would be happy to provide you with details.
Do you have a waitlist?
We do have some names and phone numbers of potential renters.
How do I schedule a tour of a residence?
Please call our office and our agent will coordinate a showing.
Where do I make rent payments?
Rent payments can be paid online, mailed, or dropped off at our office. There is a curbside dropbox available for after hours.
I saw a property and expressed interest, will you hold it for me?
Our policy is first come first qualified. We regret that we cannot hold any residence during the open leasing period until the lease is signed and the security deposit check is submitted.
Why do you have to come into our home every year?
To ensure that there are no major maintenance concerns and that the residence is well taken care of.