FAQs

Frequently Asked Questions

Our office hours are Monday through Friday 8:30am-5:30pm, Saturdays from 10:00am-2:00pm, we are CLOSED Sundays.

Our office address is 5290 Overpass Road, Bldg. C, Santa Barbara, CA 93111. We are conveniently located off of the 101 freeway. Coming northbound from the 101 take the Patterson Avenue Exit, take a left onto Patterson Avenue, take a left on to Overpass Road, then take the third driveway to your right (located in the Creekside Plaza). As you pull in, you will see the Sierra sign. Please park in any visitor designated parking space.

Yes! If you have not received one already, please communicate with your property manager directly to request your unit’s unique Account Number. Note that there is only one account number assigned per unit and there is a convenience fee charged by the third party provider, PayLease.

We offer residences ranging from studios to large family homes.

Because the market price of each residence varies, in order for us to provide you with the most current rates available, please call our office at (805) 692-1520.

Our residences are not furnished, but we can on occasion offer furnished residences. Please contact us for more details.

We normally offer 12 month leases, but on occasion will offer six month leases, or in some cases offer month to month leases.

You fill in the online application by the “Apply Now” button found at the top of the unit page that you would like to apply for. You can also bring a completed paper application(s) to our office along with some form of identification and a check for the residence you have selected. Everyone over the age of 18 has to complete an application.

The application fee is currently $25 per applicant.

Applicants are required to meet credit and financial requirements mandated by Sierra Property Management. If you are unable to qualify on your own, you may need a third party to guarantee the rental agreement. Our ideal resident will have a credit score of at least 600, make at least 2x the rental income per month, and have excellent rental references.

We ask you sign your lease within 72 hours of being approved.

We do allow subleasing on a case by case basis and if the written lease agreement allows. For specific information, please call us or come by the office. We will be happy to provide you with details.

Some of our properties do allow pets, on a property by property basis. Please call us or come by the office we would be happy to provide you with details.

We do have some names and phone numbers of potential renters.

Please call our office and our agent will coordinate a showing.

Rent payments can be paid online, mailed, or dropped off at our office. There is a curbside dropbox available for after hours.

Our policy is first come first qualified. We regret that we cannot hold any residence during the open leasing period until the lease is signed and the security deposit check is submitted.

To ensure that there are no major maintenance concerns and that the residence is well taken care of.

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